Shipping & Delivery

Arkanum only delivers within Sweden.

Arkanum ships coffee that has rested after roasting when available. Otherwise the coffee is roasted within a week of ordering and shipped 1-3 days after roasting during business days (excluding holidays).

Ordered products are shipped via PostNord or DHL. The normal delivery time is 1-3 days from when the order is handed over to the chosen delivery partner.

By special agreement, orders can be picked up in person. Please contact us before placing an order.

Arkanum cannot guarantee exact delivery times, they may vary.

In the case of any questions, please contact [email protected].

Shipping Options

Arkanum always ships traceable packages.

Home delivery via PostNord for 59kr for packages up to a total of 0.75kg of coffee, 79kr up to 1.5kg.

Delivery to a DHL Service Point for 69kr regardless of weight.

Free delivery with Postnord or DHL for orders over 500kr, chosen based on weight.

Responsibility for Delivery

Once the package has been handed over to the chosen delivery partner, they assume responsibility for the delivery. Any delays, damages, or lost packages are handled according to the terms of the delivery partner.

Unclaimed Packages

If the package is delivered to a service point and not collected within the time specified by the delivery partner, the package is returned to Arkanum. To have the package sent again, a new shipping cost will apply according to current shipping terms, regardless of any initial free shipping.

If you do not wish to have the package sent again, a fee of 150kr will be charged to cover our shipping and handling costs, and the remaining amount will be refunded.